Refund Policy

At Hands-Free BnB, we are committed to ensuring that our clients are satisfied with the services we provide. To move forward with booking your appointment we require that you place a credit card on file.  The credit card that you place on file will be used to settle our mandatory down payment. This down payment is non-refundable and will be subtracted from the total cost of service. 

While we do not offer refunds, we understand that issues may arise during the process of setting up a short term rental unit. If you are not satisfied with our services, please contact us after receiving photos of your finished unit within 24 hours of completion. You may reach us by phone at (314) 274-3655 or by email at handsfreebnbsetup@gmail.com to request any changes or to express any concerns.

We strive to keep our clients informed and involved throughout the process to ensure that their needs and preferences are taken into account. If issues do arise, we will work with you to find a resolution that meets your needs and ensures the success of your short term rental unit, although accommodations must be made within 24 hours of completion. After 24 hours our team will move forward with Professional Photography of the unit and no further changes will be made.

We appreciate your business and value your satisfaction. If you have any concerns or questions about our services, please don't hesitate to reach out to us.

Disclaimer: The services provided by Hands-Free BnB are intended to assist clients in setting up their short term rental units in a way that is appealing to potential guests. While we make every effort to ensure the success of our clients' units, we cannot guarantee the success or profitability of any short term rental.

Our team specializes in a variety of services that include Standard Cleaning, Home Design & Decor, Furniture Assembly, and Professional Photography services. Any additional services or products that may be recommended or provided by our team are not guaranteed to enhance the success or profitability of the rental unit.

We are not responsible for any legal issues that may arise from the use of our services or any additional products or services that may be recommended or provided by our team. The client is solely responsible for ensuring that their short term rental unit is in compliance with all applicable laws and regulations.

By using our services, the client agrees to these terms and conditions and releases Hands-Free BnB from any liability for the success or profitability of their short term rental unit.

Last Updated: October 31, 2023